We solve real business problems for clients with Salesforce™, the world’s #1 CRM system.

NO. 1 CRM SYSTEM

Accelerate your business with our Salesforce™ offerings

Proseraa is a registered Salesforce™ Silver Consulting Partner with a team of certified experts who can assess, design, customize, innovate and deliver cloud-based solutions on the Salesforce™ Platform. Our mission is to help our clients transition as seamlessly and quickly as possible to Salesforce™, the world’s most dynamic and advanced CRM eco-system.

SOLVE BUSINESS PROBLEMS

Our Capabilities

We are helping clients to migrate from existing legacy systems by applying layers of newer cloud-based applications on the Salesforce™ Platform that can help them to rapidly solve complex business problems.

Sales Cloud

Create pipelines, close deals, increase productivity – all with one app. More wins with more speed at optimal costs means profitability. For the Sales organization, Sales Cloud from Salesforce™ translates to exceeding sales targets and higher productivity.

Service Cloud

Deliver end-to-end flexible and enhanced customer support. Anticipate and act on customer’s needs even before the customer speaks of it. With Service Cloud from Salesforce™, redefine the way you build life-long relationships and serve your customers.

Community Cloud

Connect, collaborate and build a community with everyone, anywhere. Transform the engagement strategy. The Community Cloud from Salesforce™ helps you to reach out equally and efficiently to each and every stakeholder and build a community that can change the way you converse.

Pardot

Accelerate the sales cycle with intelligence and blur the lines between Sales and Marketing. Better leads mean faster growth. With Pardot, the B2B Marketing software from Salesforce™, you can drive business growth and collaboration to make and close deals seamlessly.

Non-Profit Service Pack

Build and nurture life-long relationships with all constituents. Raise more funds, work better. The Non-Profit Service Pack (NPSP) is an ideal tool for non-profits who want to get organized, streamline donors and manage the fund-raising activities intelligently, and without a hitch.

APEX/Visual Force/Lightning

Customize solutions per business requirements. Create unhindered customer-centric experiences. With APEX/Visual Force/Lightning, transform the technology and human interaction experience in a way that the most complex processes seem simple and easy to the user.

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CUSTOM DESIGNED SOLUTIONS

Our Offerings

We provide end-to-end cloud-based CRM services and solutions that include consulting, design, customization, implementation, testing, enhancements and project management for existing Salesforce™ users and new clients.

Implementation
Design

Salesforce™ Integration
Services

Custom App
Development

Sales Process
Automation

Service Process
Automation

Salesforce™ Migration
Automation

PRACTICE

Our Methodology

Delivery method

Proseraa has a 6-Step Delivery Method to ensure a water-tight implementation plan and a great experience for the client. The 6 steps include identifying and analysing the business requirement prior to the proposal stage, followed by requirement gathering, planning/designing and developing. Post the implementation phase, and prior to UAT and Go-Live our team ensures the system has been tested in a live environment and its functioning perfectly. After a project has been delivered, Proseraa offers continued support to clients for their long term success and an uninterrupted technology experience for their customers.

Industries we serve

We collaborate and work very closely with client teams across business verticals such as Manufacturing, Retail, Hi-Tech, Education, Real Estate and Non-Profit. Whatever the industry, business challenge or size of company, to give the best outcomes to clients, Proseraa works in a cohesive manner with Salesforce™ Technical and Partner teams. We ensure that the client’s business transitions smoothly to the Cloud, and integrates seamlessly across business functions for the highest user adoption rates. From Sales, Marketing, HR, Supply Chain, Customer Service, Community, to Business Operations that require end-to-end automation, we provide customized solutions for each industry.

Our Certifications

Our developers, who hold multiple certifications, are experienced in handling projects across different industry verticals such as Manufacturing, Retail, Hi-Tech, Education, Real Estate and Non-Profit, and of varying sizes. Many of them have multiple certifications and are capable of working on large domestic and international projects.

Want to start your Cloud journey with Salesforce™? Contact us!