Education
Case Study
Country : INDIA/USA
Environment : Service Cloud
Challenge
⇒ No tool available to upcoming Application information over the site and assign the Application to the respective information Center.
⇒ No tracking over incoming Application have contacted.
⇒ No clear tool available for management to see overall progress.
⇒ Time consuming Registration and Document verification process.
⇒ No tool available for Collection of Payment and finance confirmation on it.
Solution
⇒ Configured Web-To-Lead and defined the assignment rules.
⇒ Rules defined in case of Lead not contacted via Information Center then it will escalated to the higher management.
⇒ Dashboard configured to see overall progress.
⇒ Automated the Registration and Document verification process.
⇒ Automated Payment module to collect payment from student through Online Payment Gateway.
Result
⇒ All Application getting captured into the system and getting auto assigned to respective Information Center.
⇒ Complete control over new Application communication to confirm the registration of the student.
⇒ Management can see the progress at various levels.
⇒ Registration and Document verification process became so easy for the Student Admission.
⇒ Confirmation on direct collection is available.
Implementation
Design
Salesforce™ Integration
Services
Custom App
Development
Sales Process
Automation
Service Process
Automation
Salesforce™ Migration
Automation
Education
Process Flow
Salesforce™ Certified Professionals
Our developers, who hold multiple certifications, are experienced in handling projects across different industry verticals such as Manufacturing, Retail, Hi-Tech, Education, Real Estate and Non-Profit, and of varying sizes. Many of them have multiple certifications and are capable of working on large domestic and international projects.