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Education

Case Study

Country : INDIA/USA

Environment : Service Cloud

Challenge

No tool available to upcoming Application information over the site and assign the Application to the respective information Center.

No tracking over incoming Application have contacted.

No clear tool available for management to see overall progress.

Time consuming Registration and Document verification process.

No tool available for Collection of Payment and finance confirmation on it.

Solution

Configured Web-To-Lead and defined the assignment rules.

Rules defined in case of Lead not contacted via Information Center then it will escalated to the higher management.

Dashboard configured to see overall progress.

Automated the Registration and Document verification process.

Automated Payment module to collect payment from student through Online Payment Gateway.

Result

All Application getting captured into the system and getting auto assigned to respective Information Center. 

Complete control over new Application communication to confirm the registration of the student.

Management can see the progress at various levels.

Registration and Document verification process became so easy for the Student Admission.

Confirmation on direct collection is available.

Implementation
Design

Salesforce™ Integration
Services

Custom App
Development

Sales Process
Automation

Service Process
Automation

Salesforce™ Migration
Automation

Education

Process Flow

Salesforce™ Certified Professionals

Our developers, who hold multiple certifications, are experienced in handling projects across different industry verticals such as Manufacturing, Retail, Hi-Tech, Education, Real Estate and Non-Profit, and of varying sizes. Many of them have multiple certifications and are capable of working on large domestic and international projects.

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